Frequently Asked Questions
What services does Dr. Hamza provide?
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Dr. Hamza provides professional homeopathic consultation and natural treatment solutions using high-quality German homeopathic medicines.

How much is the consultation fee?
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The online consultation fee is PKR 500. Patients can consult Dr. Hamza online and receive professional guidance for their health concerns.

How can I order medicines?
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You can easily order medicines through our website or contact us on WhatsApp. After order confirmation, the medicine will be delivered to your address.

Do I need to pay anything before order confirmation?
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Yes, a PKR 300 advance is required to confirm the order. If the order is not received by the customer, the advance amount will not be refunded.

Can medicines be returned?
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Medicines can only be returned within 2 days of delivery. Customers must inform us before returning any parcel and wait for confirmation.

Which medicines cannot be returned?
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Opened, used, broken, or damaged medicines cannot be returned under any circumstances for safety and hygiene reasons.

How long does delivery take?
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Delivery usually takes 2-5 working days depending on your location in Pakistan.

How can I contact Dr. Hamza?
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You can contact us via WhatsApp or phone at 0301-9712323 for consultation, medicine orders, or any queries.

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